At infinity88, we take the privacy of every Filipino player seriously. This page explains exactly what personal information we collect, how we use it, who we share it with, and what rights you have over your own data. We keep things straightforward so you always know where you stand.
infinity88 is an online gaming and sports betting entertainment platform serving players in the Philippines. This Privacy Policy applies to all personal information collected when you visit our website, create an account, make deposits or withdrawals, participate in promotions, or contact our support team. We are committed to handling your data responsibly and in line with applicable Philippine data protection regulations. By using the infinity88 platform, you acknowledge that you have read and understood this policy. If you have any questions about how your data is handled, please refer to the contact details at the bottom of this page. This policy may be updated from time to time, and the effective date at the top of this page will always reflect the most recent version.
When you register for an account with infinity88, we collect personal details including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. During the course of your use of the platform, we also collect transactional data such as deposit amounts, withdrawal requests, betting history, and bonus activity. Technical data is automatically gathered when you access our site, including your IP address, device type, browser version, operating system, and session duration. We may also collect location data at the country or region level to ensure compliance with applicable gaming regulations in the Philippines. If you contact our support team, records of those communications — including chat logs and email correspondence — may be retained for quality assurance and dispute resolution. We do not collect sensitive personal information such as biometric data, health records, or financial account credentials beyond what is strictly necessary for payment processing.
The personal information you provide is used primarily to operate and maintain your infinity88 account, process deposits and withdrawals in Philippine pesos (PHP), and verify your identity in accordance with anti-money laundering requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are not optional as they are necessary for the safe operation of your account. Your gaming activity data helps us personalise your experience on the platform, including surfacing relevant game categories and promotions that may be of interest to you. Technical and usage data is analysed in aggregate to improve platform performance, fix bugs, and optimise the mobile experience for Filipino players. We may use your information to detect and prevent fraud, account takeovers, and other prohibited activities. We will only send you marketing communications if you have opted in to receive them, and you can withdraw that consent at any time through your account settings.
infinity88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes — this is a firm commitment we make to every player on our platform. We do share data with a limited set of trusted service providers who assist us in operating the platform, including payment processors that handle PHP transactions, identity verification providers, and cloud infrastructure partners. All third-party service providers are contractually required to handle your data securely and only for the specific purposes for which it was shared. We may disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so or if we believe disclosure is necessary to protect the rights and safety of our players or the public. In the event that infinity88 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We do not share your data with other gaming platforms or advertising networks.
We retain your personal information for as long as your account remains active and for a period thereafter as required by applicable Philippine regulations, which may include anti-money laundering record-keeping obligations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. infinity88 uses industry-standard security measures to protect your data, including SSL/TLS encryption for all data transmitted between your device and our servers, secure storage with access controls, and regular security audits. Our team members who have access to personal data are trained in data protection best practices and are bound by confidentiality obligations. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your infinity88 account and to enable any available two-factor authentication. If you suspect any unauthorised access to your account, please contact our support team immediately.
As a player based in the Philippines, you have the right to request access to the personal data that infinity88 holds about you, and to receive a copy of that data in a readable format. You may also request that we correct any inaccurate or incomplete information in your account records. If you believe that your data has been processed unlawfully or that we no longer have a legitimate reason to hold it, you have the right to request its deletion, subject to any legal retention obligations we must comply with. You have the right to object to the use of your data for direct marketing purposes at any time, and to withdraw any consent you have previously given for optional data processing activities. To exercise any of these rights, please contact us using the details provided in the footer of this page — we will respond to all verified requests within a reasonable timeframe. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
infinity88 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your browsing experience. Essential cookies are required for core functionality such as keeping you logged in, remembering your preferences, and securing your session — these cannot be disabled without affecting how the platform works. We also use analytics cookies to understand how players navigate the site, which pages are most visited, and where technical issues may occur; this data is collected in aggregate and is not linked to your personal identity. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your activity on the infinity88 website. Our cookie practices are reviewed regularly to ensure they remain proportionate and in line with applicable regulations.
If you have any concerns about how infinity88 handles your personal information, our FAQ page covers the most common questions from Filipino players. You can also review our Terms and Conditions or visit the Responsible Gaming page for more information about how we look after our players. Ready to get started? Create your account today.